LeadPluck is your all-in-one comprehensive suite of features and tools designed to never miss a lead, convert leads to sales, and capture customer reviews ensuring your home service business runs smoothly and efficiently. Say goodbye to missed opportunities and hello to more satisfied customers with our user-friendly platform designed for home service pros.

Key lead capture tools include customizable templates for creating websites, landing pages and sales funnels, a drag-and-drop builder, custom forms and surveys, a live chat widget with automated responses, conversion tracking and seamless CRM integration.

For lead nurturing, LeadPluck supports email marketing with drip campaigns, personalized emails, SMS marketing with automated texts and two-way communication, robust contact and pipeline management, task tracking and detailed analytics. Our automation capabilities include workflow automation with triggers and actions, and multi-channel automation combining email, SMS, and more.

To capture reviews, LeadPluck provides automated review requests via email and SMS, customizable templates, dedicated landing pages for reviews, and multi-platform support for sites like Google, Facebook, and Yelp. In-app review requests can be triggered directly from the CRM based on customer interactions.

For capturing referrals, LeadPluck enables businesses to create and manage referral programs with automated tracking through unique referral links and codes, and send targeted email and SMS campaigns to encourage referrals through automated workflows.

John J Winters, with 30-years in the HVAC industry, evolved from installation to in-home sales to managing all aspects of marketing and operations. He founded LeadPluck to aid home service businesses, blending expertise with a mission to help other entrepreneurs financially thrive and build legacy wealth.

Our customized platform streamlines marketing, sales and customer service into one easy to use tool saving businesses time, reducing costs, and boosting growth without the need for hefty upfront investments or technical expertise. It's like adding an entire IT and marketing department to your team overnight, letting you focus on what you do best: growing your business.

LeadPluck offers personalized support and regular training sessions to ensure you get the most out of your platform, helping you achieve your business goals faster. As your business grows, LeadPluck scales with you, offering advanced features and custom options to meet the evolving needs of your home service business.

Together, let's turn your obstacles into opportunities, ensuring your business thrives for years to come!

Two-way texting allows businesses to send and receive text messages with their customers in real-time providing a convenient and immediate way to handle inquiries, schedule appointments, and provide updates.

Just imagine, instantly responding to inquiries and scheduling appointments via text, turning potential leads into loyal customers.

In 2024, 79% of consumers opted in to receive texts from businesses and businesses that text customers are 683% more likely to report digital marketing success than businesses that don’t use text messaging.

These findings illustrate the significant preference among consumers for texting as their primary mode of interaction with businesses, making it a crucial channel for customer engagement and support.

Missed-call text-back is a feature that automatically sends a text message to customers when their call goes unanswered. This message acknowledges the missed call, assures the customer that their inquiry is important, and helps capture potential leads that might otherwise be lost, turning missed calls into opportunities.

It's not always possible to answer every call, but missing them can mean losing potential business. That’s where our missed-call text-back feature comes in, ensuring you stay connected with clients even when you can't answer the phone.

Research found that roughly 85% of people whose calls are not answered will not attempt to call back. Additionally, about 60% of dissatisfied customers will take their business to a competitor after a missed call.

LeadPluck's consolidated social chat feature allows businesses to manage all their customer communications from a single platform. It integrates various messaging channels including Voicemail, Email, SMS, Facebook Messenger, Instagram DMs, Google My Business chat, and WhatsApp into one streamlined conversation stream.

This means you can engage with leads and customers across multiple channels without switching platforms, enhancing response times and overall customer service efficiency. The feature supports two-way communication on any device, ensuring consistent and accessible interactions whether you're on a computer or mobile device.

Our consolidated social chat is just another way that LeadPluck can streamline your business and customer interactions!

Text snippets in LeadPluck's platform are pre-written templates that can be used for SMS or email responses. These snippets help businesses quickly respond to frequently asked questions or common customer inquiries without having to type the same message repeatedly.

This feature ensures consistency in communication, saves time, and enhances efficiency by allowing users to create, edit, and use these templates in conversations, triggers, campaigns, and workflows within our system.

Text snippets are one of many features in our customizable platform that we can set up with automation and AI to help you run your business on autopilot.

LeadPluck's drag-and-drop email builder is a user-friendly tool designed to simplify the creation of visually appealing email campaigns quickly. With an intuitive interface, you can easily move elements like text blocks, images, buttons, and dividers into your email layout.

The tool provides access to pre-designed templates that can be customized to fit your brand and message. Our builder ensures your emails look great on all devices, including smartphones and tablets, and allows you to preview your email on different screen sizes before sending.

Integration is seamless, letting you import and manage your email lists and integrate with workflows and triggers to send emails based on user behavior or specific events. You can monitor open rates, click-through rates, and other key metrics, and perform A/B testing to see which versions of your emails perform better.

LeadPluck's review management feature streamlines the process of collecting, monitoring, and responding to Facebook and Google customer reviews. With automated review requests via email or SMS, businesses can effortlessly gather feedback after completing services.

A centralized dashboard provides easy access to reviews from multiple platforms, allowing for prompt responses using customizable templates. Real-time notifications ensure no review goes unnoticed, while embedded widgets and social sharing options help showcase positive reviews on your website and social media.

Additionally, LeadPluck's analytics and reporting tools offer valuable insights into review performance and customer sentiment, enabling data-driven decisions to enhance your online reputation and customer satisfaction.

The Smart Web Chat Widget in LeadPluck is an innovative tool designed to enhance customer interaction on your website. It enables real-time communication between visitors and your team, allowing you to provide immediate support and answer queries promptly.

This widget not only captures essential visitor information, such as names, emails, and phone numbers, but also integrates directly into your CRM for seamless follow-up. With automated responses to common questions, it ensures that your visitors receive quick replies even when your team is unavailable.

Integrated with LeadPluck's suite of tools, it streamlines your marketing and customer service processes, making it an invaluable asset for enhancing user experience and boosting lead capture.

Text-2-Pay in LeadPluck is a convenient feature that allows businesses to send payment requests directly to customers via SMS. When you use Text-2-Pay, a payment request link is sent to the customer’s mobile device, directing them to a secure payment page where they can complete their transaction quickly and easily.

Tap-2-Pay in LeadPluck is a convenient and secure feature that allows businesses to accept in-person payments using contactless methods. With Tap-2-Pay, customers can simply tap their contactless-enabled credit or debit card, or use a mobile payment service like Apple Pay or Google Pay, to make a payment.

Both features integrate seamlessly with LeadPluck’s CRM, ensuring that all payment records are automatically updated and tracked. The process is secure, protecting both the business and the customer’s financial information.